Tixigo

Sending an email to customers To communicate by email with your customers of specific events, you must choose the event in question in the calendar and ...

eMail to customers of specific events To communicate by email with your customers of specific events, you must choose the event in question in the calen...

Here is a guide to summarize the various options available to you when you have to cancel all your upcoming events, whether it is due to a pandemic, disaste...

In order to help refund multiple events, you can use the "Refund entire day" menu. This operation will ask you to confirm your choice twice and wi...

We have made changes to make it easier to display the company name on orders and invoices. The name and the company of the customer are displayed on the ...

If a customer does not have an email, he must ask a person that has one to buy the tickets for him, or he must contact you so you can take the order for him...

There are cases where the total price includes a taxable portion or not and with or without gratuity. The packages allow to fragment the price of your ticke...

There is no way in Tixigo to move just some tickets of an order to another event (date). You can move the entire order or the entire group only. There i...

If you are producing a PDF document to promote your business, it is likely that you will be using Microsoft Word. In order to ensure that the user-friendly ...

Add text in the home page or on the ticket office header To add text in the ticketing header, go to Settings / Activity / Customization / Settings. Then...